Vioni – Privacy Policy

Welcome to Vioni! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and how we protect it.

By visiting our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect
We may collect different types of information when you use our website, make a purchase, contact us, or subscribe to our newsletter. This may include:

• Personal Information: such as your name, email address, shipping address, billing address, and phone number, for example when you place an order or contact our customer service team.

• Payment Information: when you make a purchase, payment-related information may be processed, including details associated with your payment method. We do not store full credit card details on our own servers. Payments are processed by trusted third-party payment service providers.

• Device and Usage Information: we may automatically collect technical information about your device and how you use our website, including your IP address, browser type, operating system, and pages visited.

2. How We Use Your Information
We may use your information for the following purposes:

• To process and fulfill your orders, including providing shipping and tracking information and customer support.

• To send you important information about your order, account, or our services.

• To send you promotional offers, newsletters, and information about our products and services where permitted. You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails.

• To improve our website, products, and services based on usage, preferences, and feedback.

• To detect and prevent fraud, misuse, and other security risks and to protect our website, systems, and users.

3. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. While we make reasonable efforts to protect your personal information, we cannot guarantee absolute security.

4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following circumstances:

• With trusted third-party service providers that assist us with services such as operating our website, processing payments, fulfilling and delivering orders, and providing other business services. These providers may only process your information for the agreed purposes and must take appropriate measures to protect it.

• When we are legally required to disclose information, for example in connection with legal proceedings, a legal obligation, or a request from an authorized government authority.

• When necessary to protect our rights, property, systems, or users.

5. Cookies and Similar Technologies
We use cookies and similar technologies to ensure our website functions properly, analyze how it is used, and improve your browsing experience.

Cookies are small data files stored on your device. Depending on the type of cookie, you may be able to manage your preferences through our cookie settings or your browser settings.

Please refer to our Cookie Policy for more information.

6. Links to Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.

We recommend reviewing the privacy policies of these third parties before providing them with any personal information.

7. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children without the required consent.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us. We will review the request and take appropriate action where necessary.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes to our services, business operations, or applicable laws and regulations.

The most recent version will be published on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

9. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us through the Contact page.

Thank you for choosing Vioni. We appreciate the trust you place in us.

The Vioni Team